Overview

1. Why do I get disconnected after 4 hours of use?

You will get disconnected because of the limited number of ports and the fact that 90% of all users do not need to be connected more than 4 hours, all units have been set to a 4-hour time limit.

If you require more time, you should disconnect gracefully before the time limit and reconnect so that you do not loose your work.

2. Why not use an 800 number all the time?

Using an 800 number costs the corporation 5 cents a minute versus calling a local number when available that costs 5-7 cents one time charge to initiate the call with no per minute charges.